What Our
Clients Say

Featured Testimonial · Tahoe Forest Health System

Since beginning our collaboration with Goto Solutions in August 2024, their involvement has been nothing short of invaluable. Through their expertise, guidance, and dedication, two departments with a long history of conflict have merged into one team. Helena and Tina remained steadfast in their commitment to ensuring the transition was as smooth as possible.

From my personal experience as a new leader confronted with significant interdepartmental tension, they have been indispensable — present at every step, with open communication, concrete assistance, and a level of attention that quickly built trust among the staff. I recall one meeting where staff expressed deep concerns and I glanced at Helena with such discomfort and fear. Yet all it took was one look from her to reassure me that she had the situation fully under control — and she did.

I am deeply grateful for the support, leadership, and wisdom that Helena and Tina have shared. They have been pivotal in transforming not only our department's culture but also in shaping my own leadership approach. One might not expect to feel gratitude for conflict, but with the guidance of Helena and Tina, I certainly do.

LinkedIn Recommendation · Pentagon & Enterprise Engagements

At the Pentagon and on other projects, I've brought Helena into some of the hardest situations I've worked in. Teams stymied or even disintegrating from communication and relationship problems that had been sitting there for years. Every time, she changed what was possible.

What makes Helena uniquely effective in these scenarios is that she isn't fooled by hierarchy. She doesn't assume the person with the biggest title is the one telling the truth, and she doesn't defer to the rules and norms that usually created the problem in the first place. She'll tell a leader what's actually happening, not the version that's easiest to hear. You cannot pay her to soften it. That's simply not who she is. And it is an incredible gift when you're trying to turn around a struggling team.

She also doesn't need much time. Helena can sit in a conversation for twenty minutes and name the real issue, then reframe it in a way the person can actually use. I've watched her do it with executives and with people early in their careers, and the reaction is almost always the same: relief, and then movement.

What she won't do is think for people. She creates the conditions where they're willing to think differently themselves.

Part of how she does that is by breaking convention on purpose: humor, an unexpected question, a comment that knocks people out of their well-worn defensive posture. The other part is that she can sit in a mess without flinching. When people see that she isn't running from the discomfort, they start trusting that there's solid ground to stand on, and then they start saying things they had been too afraid to say.

If you're leading a team and you have the nagging feeling that you don't have the whole picture, that people are giving you carefully crafted answers instead of real ones, Helena is who you want. She reads both the individual and the system, the tangible and the intangible, and she does it as a partner rather than an outside advisor. Leaders who work with her come away feeling supported and, more importantly, actually clear about what to do next. I couldn't recommend Helena more highly.